Amazon said in a statement that it believes Google is "setting a disappointing precedent by selectively blocking customer access to an open website". "We hope we can reach an agreement to resolve these issues soon", the world's largest internet search titan added.
In a statement, a YouTube spokesperson said: "We've been trying to reach agreement with Amazon to give customers access to each other's products and services".
In a row that has simmered over the past two years between Google and Amazon, tempers appear to have flared in the latest spat between the two global tech giants.
Amazon seems to refrain from selling Google products that compete directly with its own, such as Amazon Echo range (which compete with Google Home) and Fire TV (which compete with Google's Chromecast).
Google and Amazon are in the middle of a very public fight where neither is the victor, but consumers are the real losers. Similarly, Amazon Prime Video doesn't support Google's Cast feature, making it hard to get video to a big screen for Android users. It stopped selling the Apple TV at the same time for the same reason. A couple of weeks ago, Echo Show users were told to use the web version of YouTube as a workaround, once again bringing the application back to the smart speaker. "We hope to resolve this with Google as soon as possible". In 2015, Amazon took Chromecast, a Google television service, off its retail website, claiming the move was to avoid confusing consumers.
"We don't think Google will go out of its way to patch things up with Amazon as having YouTube absent from Amazon devices could disincentivise users from going with Echo products giving Google Home a badly needed boost", he said.
The news affects the Echo Show personal assistant (the Alexa model with a screen) which will be silenced immediately, with Amazon Fire TV dongles and boxes losing access by the end of the year.
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